Get Support

Technical Support

Email the entire support team

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Direct to Frank Chu

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Direct to David Cole

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Sales & Training Support

800-XDC-5150

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If you need to contact ColeSoft for help with invoicing, contracts, or product activation codes, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 540-456-8210.

Statement of Support

Read our Statement of Support to understand the different versions of z/XDC and how they are supported.

Online Documentation

ColeSoft provides complete product documentation online in downloadable PDF format. Each document is comprehensive and searchable.

Maintenance Files

Customers can access maintenance files for z/XDC directly on our website.

Emergency Activation Codes

If your site is in disaster recovery, performing disaster recovery testing, or otherwise in need of emergency product activation, you can download a 7 day z/XDC activation key.